Welcome to Buy Inverter. By accessing our website, browsing our products, making purchases, or using our services in any capacity, you agree to be bound by these Terms and Conditions. This isn’t fine print meant to trap you—it’s a clear explanation of how our business relationship works, what you can expect from us, and what we expect from you.

Please read these terms carefully before proceeding. If you disagree with any part of these terms, you should not use our website or purchase our products.

Who We Are

Buy Inverter operates as a division of JahaSoft Ltd, a registered business entity in Pakistan. We specialize in selling high-quality inverter systems for residential, commercial, and industrial applications. Our mission is to provide reliable power backup solutions to Pakistani customers facing load-shedding challenges.

Business Contact Information:

• Email: info@jahasoft.pk
• Phone: 0318-8005200
• Service Areas: Lahore, Karachi, Islamabad, Quetta, and nationwide delivery across Pakistan
  
  

Definitions

To ensure clarity throughout these terms:

“We,” “Us,” “Our” refers to Buy Inverter and JahaSoft Ltd
“You,” “Your,” “Customer” refers to anyone using our website or purchasing our products
“Products” means inverters and related items we sell
“Services” means customer support, consultations, and related assistance we provide
“Website” means buyinverter.net and all associated subdomains
“Order” means your purchase request for products
“Warranty” means manufacturer-provided guarantees as specified for each product

Eligibility and Account Responsibilities

Age Requirements

You must be at least 18 years old to purchase from Buy Inverter. By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into binding contracts under Pakistani law.

Accurate Information

You agree to provide accurate, complete, and current information during all interactions with us—whether browsing, requesting quotations, placing orders, or seeking support. This includes:

• Correct name and contact details
• Accurate delivery addresses
• Valid payment information
• Honest descriptions when seeking technical support

Providing false information may result in order cancellation, service denial, or legal action if fraud is suspected.

Account Security

If we implement account creation features in the future, you’ll be responsible for:

• Maintaining password confidentiality
• Restricting account access to authorized users only
• Notifying us immediately of suspected unauthorized access
• All activities conducted through your account

You’re liable for actions taken using your account credentials, whether authorized or not.

Products and Services

Product Descriptions

We strive to describe products accurately based on manufacturer specifications. However:

Specifications May Vary: Manufacturers occasionally update designs. While we update our website promptly, brief discrepancies may occur between displayed information and current specifications.

Images Are Representative: Product photos represent the item you’ll receive but may not capture every minor detail or recent cosmetic changes.

Color Variations: Monitor and device settings affect color representation. Actual product colors may differ slightly from what appears on your screen.

Measurements and Specifications: Technical specifications come from manufacturers. While we verify information, we ultimately rely on manufacturer data. For critical applications requiring precise specifications, contact us for the latest certified technical sheets.

Product Availability

Stock Levels: Products shown as “in stock” reflect our current inventory understanding. High demand or supply chain disruptions can affect availability. We confirm stock status before processing your payment.

Backorders: If ordered products become unavailable, we’ll notify you promptly and offer alternatives:

• Wait for restocking (with estimated availability date)
• Choose an alternative product
• Receive a full refund

Discontinued Products: We may discontinue products with reasonable notice. Existing orders will be fulfilled, but new orders won’t be accepted for discontinued items.

Pricing and Payment

Displayed Prices

All prices are in Pakistani Rupees (PKR) unless otherwise stated and include applicable taxes. Prices displayed on our website are subject to change without notice.

Price Confirmation: Final prices are confirmed during the quotation process before you commit to purchase. We honor quoted prices for reasonable periods (typically 7 days) but may adjust for significant exchange rate fluctuations or manufacturer price changes.

Pricing Errors: Despite our best efforts, errors occasionally occur. If we discover a pricing error after you’ve ordered:

• For minor errors, we’ll fulfill the order at the displayed price
• For significant errors (obviously incorrect prices due to system glitches), we’ll contact you to discuss options:
  
  • Pay the correct price
  • Cancel the order with full refund
  • Choose an alternative product
    
    

Payment Methods

We accept various payment methods, specified during checkout:

• Bank transfers
• Credit/debit cards (processed through secure payment gateways)
• Cash on delivery (subject to eligibility and location)
• Mobile payment services

Payment Terms: Full payment is required before product shipment unless alternative arrangements are made for bulk orders.

Payment Security: We use encrypted connections and trusted payment processors. We never store complete credit card numbers on our servers.

Failed Payments: Orders with failed payments are automatically cancelled. You can place new orders once payment issues are resolved.

Order Process and Acceptance

How Ordering Works

1. Browsing and Selection: You explore products and use our load calculator to determine requirements.

2. Quotation Request: You request a quotation through our website, phone, WhatsApp, or email.

3. Quotation Provision: We provide detailed pricing, availability, and delivery estimates.

4. Order Placement: You confirm your decision to purchase.

5. Payment: You complete payment through your chosen method.

6. Order Confirmation: We send confirmation once payment is verified.

7. Fulfillment: We process, ship, and deliver your order.

Order Acceptance

Receiving order confirmation doesn’t guarantee acceptance. We reserve the right to refuse or cancel orders:

• If payment verification fails
• If delivery address is inaccessible or poses security concerns
• If we suspect fraudulent activity
• If product availability changes unexpectedly
• If circumstances beyond our control prevent fulfillment

Cancelled orders receive full refunds within 5-7 business days.

Order Modifications

Before Shipment: Contact us immediately if you need to modify or cancel orders. We’ll accommodate changes if products haven’t shipped. Modifications may affect delivery timelines.

After Shipment: Orders cannot be modified once shipped. You may refuse delivery and request a return/refund according to our return policy.

Delivery and Shipping

Delivery Areas

We deliver throughout Pakistan. Delivery times vary by location:

Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad): 2-4 business days
Other Urban Areas: 4-7 business days
Remote Locations: 7-10 business days

These are estimates, not guarantees. Actual delivery times depend on logistics performance and circumstances beyond our control.

Delivery Process

Address Verification: We verify delivery addresses before shipping. Provide complete, accurate addresses, including landmarks for easier location.

Tracking Information: You’ll receive tracking details via SMS and email once orders ship.

Delivery Attempts: Courier services typically attempt delivery 2-3 times. Failed deliveries due to unavailability or incorrect addresses may incur redelivery charges.

Receiving Deliveries: Inspect packages before acceptance. If damage is visible:

• Refuse the delivery
• Note damage on the delivery receipt if you choose to accept
• Contact us immediately with photos
  
  

Delivery Charges

Delivery charges are specified during the quotation process and vary based on:

• Destination location
• Product weight and dimensions
• Delivery speed preferences (if express options are available)
  
  

Delivery Delays

We strive for timely delivery, but cannot control external factors:

• Weather conditions affecting transportation
• Political situations or civil disturbances
• Courier service delays
• Natural disasters
• Festival season congestion

We’ll communicate delays promptly and keep you informed throughout the process.

Undeliverable Packages

If packages are returned as undeliverable due to:

Your responsibility (wrong address, refusal without valid reason, repeated unavailability): You may incur return shipping charges before redelivery attempts.

Our responsibility or courier errors: We’ll arrange redelivery at no additional cost.

Returns, Refunds, and Exchanges

Return Eligibility

You may return products within 7 days of delivery if:

Product Defects: Manufacturing defects or damage during shipping
Wrong Product: We shipped incorrect items
Description Mismatch: Product doesn’t match our specifications

Non-Returnable Conditions

Returns are NOT accepted for:

• Change of mind purchases (unless product is defective)
• Damage caused by improper installation
• Missing accessories if you accepted incomplete delivery
• Products showing signs of use beyond initial inspection
• Products beyond the 7-day return window
  
  

Return Process

1. Contact Us: Call 0318-8005200 or email info@jahasoft.pk within 7 days of delivery

2. Explain Reason: Describe the issue and provide photos if relevant

3. Approval: We’ll review your request and approve eligible returns

4. Return Shipping: For defective products or our errors, we arrange pickup at no cost. For other returns, you may need to cover return shipping.

5. Inspection: We inspect returned products upon receipt

6. Refund/Exchange: Approved returns result in full refunds or exchanges based on your preference

Refund Timelines

Refunds are processed within 5-7 business days after receiving and inspecting returned products. Refund method matches your original payment method:

• Bank transfers: 5-7 business days
• Credit/debit cards: 7-14 business days (depending on your bank)
• Cash payments: Bank transfer to your account
  
  

Exchanges

If you prefer exchanging defective products for identical units, we’ll arrange this at no additional cost. Exchanges for different products may require price adjustments.

Warranty Terms

Manufacturer Warranties

All products include manufacturer warranties covering manufacturing defects under normal use. Warranty periods vary by product (typically 1-3 years) and are specified in product descriptions.

Warranty Coverage

Warranties typically cover:

• Manufacturing defects in materials or workmanship
• Component failures under normal operating conditions
• Defects appearing during the warranty period
  
  

Warranty Exclusions

Warranties do NOT cover:

Misuse or Abuse: Damage from improper installation, incorrect voltage connections, overloading, or negligent handling

Environmental Damage: Water damage, physical impact, extreme temperature exposure, corrosion

Unauthorized Modifications: Repairs or modifications by unauthorized technicians void warranties

Normal Wear: Cosmetic wear, minor scratches that don’t affect functionality

Improper Maintenance: Failures resulting from inadequate maintenance

Force Majeure: Damage from natural disasters, fires, floods, or similar events

Warranty Claims

Initiate Claims: Contact us with:

• Purchase proof (invoice or receipt)
• Product serial number
• Detailed problem description
• Photos or videos of the issue

Evaluation: We’ll assess claim validity. For valid claims:

• Repair at authorized service centers
• Replacement with equivalent units
• Refund (rarely, if repair/replacement isn’t feasible)

Service Timelines: Warranty service timelines depend on part availability and service center capacity. We provide estimates but cannot guarantee specific completion dates.

Service Locations: We facilitate service through authorized centers in major cities. Remote area customers may need to ship products to service centers (we may cover shipping for warranty claims).

Intellectual Property Rights

Our Intellectual Property

All website content—text, images, logos, product descriptions, graphics, videos, and design elements—is protected by intellectual property rights. Buy Inverter and JahaSoft Ltd own or license this content.

Permitted Use: You may:

• View website pages for personal browsing
• Print individual pages for personal reference
• Share website links with others

Prohibited Use: You may NOT:

• Reproduce content for commercial purposes without written permission
• Modify, distribute, or republish our content
• Use our trademarks, logos, or branding without authorization
• Scrape or systematically extract website data
• Frame our website within other websites
  
  

Your Intellectual Property

If you submit content to us (product reviews, photos, testimonials), you grant us non-exclusive rights to use that content for marketing and promotional purposes. You confirm that you own or have rights to any content you submit.

Limitation of Liability

Understanding liability limitations helps set realistic expectations:

Direct Damages

Our total liability for any claim related to products or services is limited to the purchase price you paid for the specific product involved. We aren’t liable for amounts exceeding what you paid.

Indirect and Consequential Damages

To the maximum extent permitted by law, we’re not liable for:

Business Losses: Lost profits, revenue, business opportunities, or contracts
Property Damage: Damage to property beyond the product itself
Data Loss: Lost or corrupted data or information
Service Interruptions: Consequences of power failures or inadequate backup time
Emotional Distress: Psychological harm or inconvenience
Third-Party Claims: Claims by others affected by your use of our products

Exceptions to Limitations

Liability limitations don’t apply where legally prohibited. We cannot limit liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be limited by law
  
  

Indemnification

You agree to indemnify and hold Buy Inverter, JahaSoft Ltd, and our employees harmless from claims, damages, or expenses arising from:

• Your violation of these terms
• Your misuse of products
• Your violation of third-party rights
• Improper installation or use contrary to instructions
• Your provision of false or misleading information
  
  

Electrical Safety and Disclaimers

Professional Installation Required

Inverters involve potentially dangerous electrical work. We strongly recommend professional installation by licensed electricians. Any installation guidance we provide is for general information only and doesn’t substitute for professional expertise.

Risk Acknowledgment

By purchasing electrical equipment, you acknowledge:

• Electricity can cause serious injury or death if mishandled
• Batteries can release explosive gases if damaged or overcharged
• Improper installation creates fire and electrical hazards
• No backup system guarantees 100% reliability

You assume all risks associated with product selection, installation, and use.

Critical Applications Warning

We strongly discourage relying solely on our inverters for:

• Medical equipment or life support systems
• Mission-critical business operations where failures cause severe consequences
• Data centers or IT infrastructure without redundant backup systems

Such applications require professional assessment and appropriate redundant, certified backup systems.

Privacy and Data Protection

Your personal information is collected, used, and protected according to our Privacy Policy. Using our website or services constitutes acceptance of our privacy practices as detailed in that separate document.

Key privacy commitments:

• We don’t sell your personal information
• We use data only for stated purposes
• We implement reasonable security measures
• You control your information with various rights

Review our full Privacy Policy for comprehensive details.

Force Majeure

We’re not liable for failures or delays in performance resulting from circumstances beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, storms)
• Wars, terrorism, or civil unrest
• Government actions, laws, or regulations
• Strikes or labor disputes
• Supplier or manufacturer failures
• Pandemics or health emergencies
• Utility failures or telecommunications disruptions
• Transportation system failures
  
  

During force majeure events, we’ll:

• Notify affected customers promptly
• Resume performance as soon as reasonably possible
• Provide refunds for orders we cannot fulfill
  
  

Dispute Resolution

We prefer resolving disputes through direct communication rather than legal proceedings.

Informal Resolution

If concerns arise:

1. Contact Us Immediately: Phone 0318-8005200 or email info@jahasoft.pk

2. Provide Details: Explain the issue thoroughly with supporting documentation

3. Good Faith Discussion: We’ll work toward mutually acceptable solutions

Most disputes resolve through honest conversation and reasonable compromise.

Governing Law and Jurisdiction

These terms are governed by Pakistani law. Any disputes that cannot be resolved informally fall under the exclusive jurisdiction of courts in Pakistan.

Class Action Waiver

To the extent permitted by law, you agree to bring claims individually, not as part of any class or representative action.

Severability and Waiver

Severability: If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full effect.

Waiver: Our failure to enforce any provision doesn’t constitute waiver of that provision or our right to enforce it later.

Modifications to Terms

We may modify these terms periodically to reflect:

• Service or product offering changes
• Legal requirement updates
• Industry best practice evolution
• Customer feedback incorporation
  
  

Notice of Changes

Material changes will be communicated through:

• Updated “Last Updated” date at the top of this document
• Notice on our website homepage
• Email notification to customers who’ve opted in
  
  

Continued use of our website or services after modifications constitutes acceptance of the updated terms.

For significant changes affecting your rights or obligations, we’ll provide reasonable advance notice and opportunity to review changes before they take effect.

Contact Information

Questions, concerns, or requests regarding these Terms and Conditions?

Email: info@jahasoft.pk
Phone: 0318-8005200
Business Hours: 24/7 support available

We respond to inquiries promptly and work to address concerns in good faith.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific product warranty terms, constitute the entire agreement between you and Buy Inverter regarding your use of our website and purchase of our products.

These terms supersede any prior agreements, communications, or understandings, whether written or oral.

Assignment

You cannot transfer or assign your rights or obligations under these terms without our written consent. We may assign our rights and obligations to affiliated entities or successors in business transfers or mergers.

No Partnership

Nothing in these terms creates a partnership, joint venture, employment, or agency relationship between you and Buy Inverter. You cannot bind us to obligations or make representations on our behalf.

Language

In case of any discrepancy between translated versions of these terms, the English version prevails and governs your relationship with Buy Inverter.

Final Statement

We’ve drafted these Terms and Conditions to be comprehensive yet understandable. Our goal is transparency—establishing clear expectations that protect both your interests and ours.

We encourage you to read these terms carefully before making purchases or using our services. If anything requires clarification, please ask. We’re happy to explain any provisions in plain language.

By proceeding with purchases or using our website, you confirm understanding and acceptance of all terms outlined in this document.

Thank you for choosing Buy Inverter. We look forward to serving you and helping you achieve reliable power backup solutions.

For Inquiries Regarding These Terms:
Email: info@jahasoft.pk
Phone: 0318-8005200